Shipping policy

Shipping Policy — Jtaime™ Skin

At Jtaime Skin, we are committed to delivering your order safely and efficiently across South Africa.

Processing Time

All orders are processed within 1–3 working days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time is 7–14 working days depending on your location and courier availability.

Please note:

Major cities may receive orders sooner
Rural or outlying areas may experience longer delivery times

Shipping Confirmation

Once your order has been dispatched, you may receive shipping or tracking updates via email, SMS, or WhatsApp where available.

Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

High order volumes
Courier delays
Weather conditions
Public holidays

Jtaime™ Skin will not be held responsible for delays outside of our control.

Incorrect Shipping Information

Customers are responsible for ensuring that shipping details provided at checkout are correct. Jtaime™ Skin is not responsible for orders shipped to incorrect addresses provided by the customer.